Finance Manager

The OpportunityWe are recruiting for a hands-on Client Services Manager to join a growing specialist business operating within the European VAT and compliance space.This is a key leadership role where you will act as the primary point of contact for a portfolio of European clients, ensuring an outstanding customer experience while leading and developing a small, high-performing team.You will play a critical role in driving service excellence, improving processes, and supporting business growth across multiple international jurisdictions.Key ResponsibilitiesAct as the main contact for a portfolio of European VAT clients, delivering a high-quality, responsive serviceBuild strong client relationships, ensuring high levels of customer satisfaction and retentionLead, manage, and develop a growing team, setting clear expectations and maintaining standardsOversee daily workflows, ensuring accuracy, compliance, and timely delivery across multiple jurisdictionsResolve client and operational issues with a proactive, solutions-focused approachMaintain up-to-date knowledge of European VAT legislation and regulatory changesCommunicate effectively with clients and internal teams via phone, email, and meetingsIdentify and implement process improvements to enhance efficiency and service deliveryCandidate ProfileProven experience in account management within the European VAT / compliance sectorDemonstrable team leadership and people management experienceStrong customer focus with a track ..... full job details .....