Finance Administrator

We are seeking a Finance Administrator to join our Farnham-based team. This is a great opportunity for someone who enjoys customer contact without the hard sell. You will be supporting client retention and offering tailored service solutions in a fast-paced environment.

Benefits:

• 22 days holiday
• On-site parking
• NEST pension

Key Responsibilities:

• Handle customer retention and upselling of services
• Manage deregistration queries and processes
• Identify and act on cross-selling opportunities
• Follow up on missing information and maintain customer records
• Perform general administrative duties using internal systems

Requirements:

• Customer service experience, ideally phone-based
• Confident communicator with good time management
• Able to prioritise and multitask in a high-pressure environment
• Proficient in MS Word, Excel, Outlook
• Fluency in Romanian is a plus but not essential