Field Support Engineer

Your new company My client is looking for an experienced, confident and highly practical First-Line Field Support Engineer to join us on an initial three-month contract.You must be able to be DBS cleared and have a clean, UK driving licence with your own transport. Expenses are paid.Your new role This is a hands-on, field-based position supporting charitable organisations across Birmingham and the surrounding areas. The successful candidate will spend a significant proportion of the working day driving between locations, resolving technical issues directly with users and completing equipment deployments and other IT support activities.This is not a traditional office-based or service-desk position. The engineer will predominantly work independently in the field and must be confident diagnosing and resolving technical problems without direct on-site support.Provide first-line technical support directly to users across multiple locations.Diagnose and resolve hardware, software, user account, connectivity and Microsoft 365 issues.Install, configure and deploy laptops, desktop computers, mobile devices and associated equipment.Support Microsoft 365 deployments, user migrations and account changes.Configure user profiles, applications, printers and peripheral devices.Troubleshoot Microsoft 365 applications, Windows and Mac devices, networks, Wi-Fi and printing issues.Replace, move, reconnect and physically install IT equipment where required.Follow established technical ..... full job details .....