Field Support Engineer

OverviewSenior Account Manager @ Chase Global | SC Cleared | Assoc CIPD

Permanent, Full Time

Hybrid

Up to £45,000 p/yr

This range is provided by Chase Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

We are currently recruiting for a Field Support Engineer for an exciting yet established software consultancy within the defence industry.

At the cutting edge of what''s possible the organisation itself plays a key part in providing analysis, analytics and decision support via a range of software solutions.

About The RoleA hands on role for someone who has excellent IT and Networking skills, you\''ll play a key part in working directly with customers on cutting-edge defence projects.

You''ll be responsible for installing, configuring and testing various software solutions on client hardware systems, both remotely and in-person.

About You

You''ll have excellent all-round IT and Networking skills (DHCP, fixed IPs, remote access, VPNs etc)

A customer-oriented approach with excellent communication and organisational skills.

Ability to effectively influence and negotiate with personnel at various organisational levels.

Ideally you''ll have some experience with either Python, JSON, SQL or Unifi for example

Strong analytical, creative problem solving and planning skills to achieve results.

Ability to manage and create documents which are professional and articulate.

Ability to handle difficult and demanding customer environments.

If you are currently working or have previously worked in an IT/Networking Support role within the Defence Industry and looking for that next exciting opportunity then please do get in touch!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries: IT System Training and Support, IT Services and IT Consulting, and Defense and Space ..... full job details .....