Field Service Technician

Field Service Engineer - EPoS and IT Support Portsmouth Area Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutions-from helpdesk to rapid on-site response. We proudly support some of the UK''s most recognisable brands across Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What''s in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities Full uniform and tools provided Ongoing training and development Opportunity to work with high-profile customers The Role As a Field Service Engineer, you will be working on the road, representing Barron McCann at customer sites across the Portsmouth region. You will be diagnosing, repairing, installing, and maintaining EPoS and IT equipment while delivering a first-class customer experience. You will take ownership of your calls, working efficiently to resolve issues and minimise downtime for customers, acting as a trusted technical expert and company ambassador. What You''ll Be Doing - Installing, maintaining, and repairing EPoS and IT hardware - Carrying out proactive and scheduled maintenance visits - Diagnosing faults and delivering fast, effective fixes - Providing basic user guidance and support when required - Delivering consistently high levels of ..... full job details .....