Field Service Technician

The role involves maintaining, servicing, and repairing a range of equipment including chillers, heaters, HVAC systems, boilers, heat exchangers, and process cooling units.
Key Responsibilities
Attend customer sites for maintenance, breakdowns, warranty, hire, and commissioning work
Diagnose and repair equipment using hand tools, diagnostic software, and blueprints
Build strong customer relationships and act as a trusted technical contact
Work closely with Service Desk, Sales, and Operations to share insights and drive improvements
Report on completed work orders and ensure accurate records in CRM systems
Skills and Experience
Experience in a service or field-based technician role
Strong customer service and communication skills
Ability to troubleshoot and solve technical problems
UK driving licence and willingness to cover nationwide sites