Field service technician - Clean water

Water Network Technician

Location: London, Greater London & Thames Valley
Job Type: Permanent, Full-Time
Shift Pattern: Days & 1 week in 4 Nights


Our client is a leading provider of water network services and is currently seeking experienced Water Network Technicians to join their growing operational team.

This is an excellent opportunity for skilled water industry professionals looking to take ownership of critical network activities, support operational excellence, and contribute to the safe and reliable delivery of clean water services across the region.

The Role
As a Water Network Technician, you will play a key role in maintaining network performance, protecting water quality, and ensuring operational activities are delivered safely and efficiently.

Working across clean water distribution networks, you will independently plan, coordinate and deliver a wide range of operational activities while providing technical expertise and supporting the development of less experienced colleagues.

Key Responsibilities
Plan and undertake complex distribution main, trunk main and transmission main isolations with no interruption to customer supply.
Carry out asset proving and operability checks.
Undertake mains tracing and asset identification activities.
Conduct network investigations and diagnostic assessments.
Deliver directional flushing programmes.
Support water quality activities including sample collection, risk mitigation and incident response.
Deploy network loggers and interpret operational data.
Complete customer impact assessments and complex customer investigations.
Supervise contractors and ensure compliance with operational standards.
Build and maintain strong client and stakeholder relationships.
Support incident response and escalation activities.
Coach, mentor and develop Operatives and Academy learners.
Ensure all activities are completed safely and in line with industry regulations and company procedures.

What We''re Looking For
Safety Leadership
You lead by example, promote a strong safety culture and challenge unsafe behaviours when required.

Technical Expertise
You have a solid understanding of water distribution networks and the ability to work confidently across a broad range of network operations activities.

Operational Decision-Making
You can assess risk, analyse information and make sound decisions in both planned and reactive situations.

Customer Focus
You understand the impact operational decisions have on customers and can balance technical requirements with service delivery expectations.

Essential Requirements
Full UK Driving Licence.
Basic DBS clearance.
First Aid qualification.
EUSR National Water Hygiene certificate.
NRSWA Streetworks qualification.
Proven experience within water network operations.
Experience carrying out mains isolation activities.
Good understanding of water quality principles.
Experience using network monitoring and diagnostic equipment.
Ability to interpret network drawings, schematics and GIS information.
Strong communication and stakeholder management skills.
Leakage detection experience.

Desirable Experience
Confined Space Training.
Trunk Main Operations experience.
Pressure management experience.
Contractor management experience.

What''s on Offer
Competitive salary and benefits package.OTE up to -55,000
20% uplift for nights.
1.5x OT
Structured competency framework and technical development.
Ongoing training and upskilling opportunities.
Clear career progression pathways.
Leadership development programmes.
Supportive and collaborative working environment.
The opportunity to work within an essential service that directly impacts local communities.
Career Progression Opportunities
Water Network Technician
Water Network Specialist
Field Team Supervisor
Field Operations Manager

If you have a strong background in water network operations and are looking for your next challenge within a progressive and growing organisation, we would like to hear from you.

Apply now or contact Callum Withey at Shorterm group for more information.