Field Service Technician - Catterick

18.51 per hour3-month contractOn-site, CatterickThis role requires someone either already actively SC Cleared, or someone who is SC Clearable (You must be a UK national, or have been a resident of the UK for at least 5 years to be SC Cleared.)Summary of Responsibilities:As a Field Service Technician, you will be responsible for managing and maintaining IT services and equipment within your assigned Hub and surrounding spokes. Your key responsibilities will include: Queue Ticket Management: Efficiently manage and update tickets assigned to your Hub, ensuring service levels are maintained as per the contract. Hub Stock Management: Oversee asset management, including scanning items in and out of locations, in accordance with contractual obligations. Disposal Management: Effectively manage the disposal of equipment through your Hub, ensuring compliance with contractual requirements. Hardware Repairs: Triage and perform hardware repairs on in-warranty equipment, liaising with vendors for parts and returns as needed. Locker Replenishments: Replenish lockers with necessary equipment as per contractual agreements. Service Improvement: Identify and highlight potential service issues or improvements to your Team Leader. Process Adherence: Follow all agreed processes and procedures, whether from the Authority (site regulations).Essential Requirements: Security Clearance: Must have or be able to obtain SC clearance. Nationality: Must be a UK National with a UK passport. Availability: ..... full job details .....
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