Field Service Technician

Job Title: Field Service TechnicianLocation: LondonSalary: CompetitiveJob Type: Full time, PermanentBoon Edam is a world market leader in commercial, high-end entrance solutions. We have manufacturing facilities in the Netherlands, USA, and China, with a network of international sales offices supporting our customers worldwide.About the Role:Are you a hands on technician who takes pride in delivering high quality service in live environments? We''re looking for a Field Service Technician based in London to support the servicing and maintenance of our entrance systems across customer sites.This is a varied, customer facing role where you''ll be a visible ambassador for Boon Edam, working independently and as part of a wider service and installs team to ensure our products are maintained and repaired safely, efficiently, and right first time.Key Responsibilities:As a Field Service Technician, you will be responsible for the proactive delivery of service, maintenance, fault repair, and occasional installation works on customer equipment.Your role will include:Carrying out reactive and planned maintenance, repairs and installations on entrance systemsAttending customer sites promptly, managing your workload to meet service schedules and call out requirementsCommunicating clearly with customers, including providing ETAs and end of day updatesEnsuring all works are completed safely, efficiently and in compliance with RAMS and site specific requirementsAccurately completing job ..... full job details .....