https://jobs.co.uk/job/field-service-manager-universal-business-team--f9bf3c0f-ba23-4982-ae93-7cef5de82511 RSS feed for Field Service Manager at Universal Business Team. en-gb Sat, 23 May 2026 17:20:49 GMT https://jobs.co.uk/job/field-service-manager-universal-business-team--f9bf3c0f-ba23-4982-ae93-7cef5de82511 https://jobs.co.uk/job/field-service-manager-universal-business-team--f9bf3c0f-ba23-4982-ae93-7cef5de82511 Fri, 22 May 2026 11:52:09 GMT Location: Worcester | Salary: 50000.00-50000.00 Annual | Type: Permanent | Salary: (phone number removed) Basic (DOE)Hours: Mon-Fri - 8am - 4.30pm Based in Worcester with occasional travel to sites.Car / AllowanceCompany BonusWe''re looking for a hands-on Field Service Manager to lead and elevate our client''s Field Service and Technical Support function. This is a key leadership role responsible for driving performance, improving service delivery and ensuring an exceptional customer experience.You''ll manage a team of Field Service Engineers, take ownership of day-to-day operations, and act as the escalation point for complex technical issues, combining strong leadership with real technical expertise.What You''ll Do Lead, coach and develop a large team of nationwide Field Service Engineers, driving performance and accountability Own day-to-day service operations, ensuring SLA delivery, efficiency and high customer satisfaction Manage technical escalations, resolving complex issues quickly and professionally Oversee installation projects nationwide, ensuring deadlines and installation targets are met. Allocate workloads and prioritise jobs to maximise responsiveness and uptime Identify trends, recurring issues and opportunities for continuous improvement... Permanent