https://jobs.co.uk/job/field-service-manager-universal-business-team--eb57f2db-0527-406a-aaf1-88481a8631a0 RSS feed for Field Service Manager at Universal Business Team. en-gb Thu, 21 May 2026 22:47:32 GMT https://jobs.co.uk/job/field-service-manager-universal-business-team--eb57f2db-0527-406a-aaf1-88481a8631a0 https://jobs.co.uk/job/field-service-manager-universal-business-team--eb57f2db-0527-406a-aaf1-88481a8631a0 Wed, 20 May 2026 23:00:00 GMT Location: Worcester | Salary: £50000 - £60000/annum | Type: Permanent | Salary: -(phone number removed) Basic (DOE) Hours: Mon-Fri - 8am - 4.30pm Based in Worcester with occasional travel to sites. Car / Allowance Company Bonus We''re looking for a hands-on Field Service Manager to lead and elevate our client''s Field Service and Technical Support function. This is a key leadership role responsible for driving performance, improving service delivery and ensuring an exceptional customer experience. You''ll manage a team of Field Service Engineers, take ownership of day-to-day operations, and act as the escalation point for complex technical issues, combining strong leadership with real technical expertise. What You''ll Do - Lead, coach and develop a large team of nationwide Field Service Engineers, driving performance and accountability - Own day-to-day service operations, ensuring SLA delivery, efficiency and high customer satisfaction - Manage technical escalations, resolving complex issues quickly and professionally - Oversee installation projects nationwide, ensuring deadlines and installation targets are met. - Allocate workloads and prioritise jobs to maximise responsiveness and uptime - Identify trends, recurring issues and ... Permanent