FIELD SERVICE MANAGER

Field Service ManagerLocation: RushdenSalary: 45,000 per annumBenefits: EV Company Vehicle + Additional Benefits PackagePermanent PositionWe''re seeking a proactive and experienced Field Service Manager to lead a team of Rack and pinion engineers across the country. This is an excellent opportunity for a strong hands-on leader who can motivate a team, has technical expertise, and can improve service delivery. The Field Service Manager will have excellent communication skills to manage field activities. This is a full time role based in Rushden with regular travel to support the field teams and meet customers.Key ResponsibilitiesLead, coach, and develop a team of field service engineers ensuring productivity and quality standards are met whilst providing a positive and safe working environmentConduct site visits and job audits to maintain quality and safety standards. Provide hands-on technical guidance and troubleshooting assistance to field engineers, alongside the technical support teamContribute to safety improvements and enforce compliance within H and S regulationsBuild strong relationships with customers, resolving issues and ensuring high service qualityMonitor KPIs and implement improvements to drive operational efficiencySupport recruitment, training, and performance management activities.Support the Service Operations Manager to liaise with customers on operational matters, ensuring satisfaction and resolving issues promptlyQualifications and CompetenciesPrevious ..... full job details .....