Field Service Engineer - Vending and Coffee

Field Service EngineerOur client is evolving. Building on over 40 years of success in vending, coffee, and workplace refreshment solutions, they''re growing their team of passionate engineers who take pride in great service and customer care.From vending and catering services to fully managed coffee shops, and partnerships with leading brands, our client offers opportunities few vending companies can match.The RoleThey''re looking for an experienced Vending / Field Service Engineer to join their service team, supporting clients across South Wales and the West Country.You''ll be responsible for keeping their customers'' vending and coffee systems running smoothly - diagnosing, repairing, and optimising a wide variety of machines. This is a field-based role offering variety, independence, and the chance to work with leading brands and equipment.Key ResponsibilitiesDiagnose and repair faults on a range of vending and coffee systems, including: Electrical and water flow issues / Refrigeration (basic component repair; specialist work outsourced) / Espresso and ingredient performance issuesInstall, commission, and optimise coffee equipment for the best drink qualitySupport site moves, installations, and equipment upgradesComplete all service paperwork accurately and on timeIdentify and order correct parts following company SOPsProvide operator and customer training when requiredDeliver exceptional customer service and take ownership of each jobEscalate recurring issues promptly ..... full job details .....