Field Service Engineer – Clinical Diagnostics

Location: Remote based with travel across the territory

Territory: South UK with a focus on London & Southeast Hospitals

Do you want to work for a global market-leading manufacturer and provider of innovative clinical diagnostic equipment as a Field Service Engineer?

Are you a Field Service Engineer right now with experience installing, servicing & repairing Immunoassay instruments or similar complex clinical diagnostic equipment in hospital environments?  

Or have you serviced, repaired or maintained Mass Spectroscopy, GC-MS or Spectroscopic equipment and are open to moving into clinical diagnostic equipment service & repair?

If you said yes to the above and are passionate about supporting healthcare and live in the London/Home Counties/M4 Corridor area, then continue reading and apply today!

The role of Field Service Engineer – Clinical Diagnostics: -

• Carry out installation, maintenance, and repair of our clients current and future Life Science/Diagnostics instrument portfolio based in pathology, biochemistry and haematology labs.
• Undertake repairs/breakdown and fix blood analysers on hospital sites across the London and Southeast region up to Birmingham.
• Organise routine maintenance allocated on a monthly basis.
• Ensure that all documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types.
• Manage personal service spares issued and inventory records to the highest standard.
• Ensure all anomalies are quickly and effectively reported and resolved.
• Ensure all tools and test equipment are adequate to perform the service required, and that all test equipment issued is calibrated at the times specified.
• Complete all Work Orders and associated documentation within a day of completion.
• Perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company Culture

The requirements of the Field Service Engineer – Clinical Diagnostics: -    

• 2+ years of experience as a Field Service Engineer or Maintenance Engineer with experience installing, servicing & repairing Immunoassay diagnostic OR Clinical diagnostic equipment in hospitals (Ideally based in Pathology/Biochemistry/Haematology departments)
• Related clinical diagnostic instrument servicing experience will be fully considered OR Mass Spectroscopy/GC-MS service/repair equipment experience.

• You will have either an Electronics or Biomedical Engineering qualification - a HND, HNC, BEng or equivalent OR a Biochemistry, Chemistry Degree
• Ability to communicate in a professional manner with customers on all levels, providing service information, technical data and general help as necessary.
• Strong customer service ethic
• Prepared to travel (average 2 – 3 nights away per week but it could be more as required)
• Full UK/EU driving license and full right to work in the UK without needing Visa sponsorship and no travel restrictions.

Salary & Benefits:

• Negotiable & Attractive Base Salary DOE
• Fully Expensed Company Car (Estate Size)
• Bonus
• Fuel Card
• Fully Expensed Private Healthcare (Subsidised for Family)
• Life Insurance
• Travel Insurance
• Overnight Allowance
• Company Credit Card
• 25 Days Holidays + 8 Bank Holidays
• Laptop & Phone

To be considered for this role you must have full right to work in the UK without requiring Visa sponsorship & be able to travel internationally without any restrictions.