Field Service Engineer

Role: Field Service EngineerContract Type: PermanentStarting Salary: £Neg + Benefits + company vehcile + expenses + phoneHours: Mon-Fri 9am-5pm (must be flexible, hours often vary, and occasional overnight stays will be required)Area to Cover: Southwest to East of EnglandOur client is an established supplier and service provider of advanced laser systems and is seeking an experienced Field Service Engineer to deliver high-quality technical support to their customer base across the region.As a Field Service Engineer, you will play a key role in ensuring the reliable performance and longevity of advanced laser systems across a diverse customer base. This includes carrying out scheduled maintenance visits, responding to technical service requests, diagnosing/resolving faults, and delivering professional on-site support and training. You will work closely with the central service team to coordinate activities while maintaining high standards of customer service.Responsibilities:- Attend customer sites to service and repair laser systems across a specified product range, as directed.- Install new systems and deliver customer training.- Confidently provide on-site training sessions.- Complete comprehensive and accurate Service Reports for each visit, following company procedures.- Maintain regular communication with the customer service team and reporting manager.- Participate in training sessions and meetings at the company''s head office in Kent.- Assist with system ..... full job details .....