Field Service Engineer

Field Service Engineer Life Sciences Automation Location: UK and Europe (Field-Based) Travel: Frequent travel required (%) Salary: Competitive + Benefits + Company Vehicle The Opportunity A leading provider of advanced laboratory automation solutions is seeking a Field Service Engineer to support cutting-edge systems used across biotech, pharma, and research environments. This is a highly technical, customer-facing role focused on installing, maintaining, and troubleshooting complex robotic and automated lab platforms.You ll play a critical role in ensuring high system uptime, delivering exceptional customer support, and contributing to the success of innovative scientific workflows in areas such as drug discovery and genomics. Key Responsibilities Install, commission, and calibrate automated laboratory and robotic systems at customer sitesDiagnose, troubleshoot, and repair hardware across a range of advanced automation platformsRespond to customer issues, providing effective triage and technical resolutionWork closely with software/automation specialists to deliver full system supportPerform system upgrades, relocations, and preventative maintenance activitiesDeliver user training on equipment operation and basic software functionalityMaintain accurate service documentation, reports, and case recordsBuild strong customer relationships through proactive communication and supportManage spare parts inventory and ensure readiness for field service activitiesContribute to ..... full job details .....