Our outstanding and successful client are looking to recruit an experienced Field Service Engineer to join them on a permanent basis.You will be covering The Midlands, and will attend customer sites to diagnose and resolve technical IT faults to customers EPOS and back office IT equipment.You''ll be the bridge between tech issues and business success - making a tangible difference for customers!Location: Covering The Midlands (on-site visits + remote reporting)Travel: Significant regional travel with some overnight stays (full expenses and accommodation provided)Company Van: Van providedHours: 40 hours p/week - Monday to Friday (core hours will be 9am-5:30pm - but these may vary depending on demand)Salary and Benefits: Salary will be 25,400 plus overtime and standby allowance for nights. Excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension.What You''ll Do:On-site maintenance of POS equipment at the customer''s premises to ensure full functionality according to the manufacturers'' specificationsKeep the customer informed at all times of the progress of the workReporting progress and additional support issues to the relevant helpdeskComplete all relevant documentation to allow performance reports to be produced to monitor customer serviceReturning faulty equipment to the repair centre with fully completed documentationWhat we''re looking ..... full job details .....