Field Service Engineer - Essex

Owen Daniels are supporting a well-established engineering and manufacturing business that, due to continued growth within their Field Service division, is looking to appoint a Field Service Engineer. This is a customer-facing, hands-on role where you''ll be at the frontline of the business, delivering high standards of service and technical support across critical environments.As the Field Service Engineer, you''ll be responsible for providing market-leading technical support across the company''s full product range. You''ll work primarily within hospitals, prisons, and universities, supporting a mix of electrical and mechanical systems, with a particular focus on fire alarm systems and CCTV systems.The role is field-based, supported by a strong internal team, and offers excellent earning potential through paid travel time, overtime, and on-call allowances.Field Service EngineerJob DescriptionDeliver high-quality technical support and customer service across their product range.Diagnose, repair, and maintain electrical and mechanical systems in the field.Identify and report product faults, early failures, and corrective actions.Improve efficiency through high first-time fix rates and reduced return visits.Work closely with internal teams to improve service performance and customer satisfaction.Field Service EngineerEssential Experience/Skills/QualificationsExperience in a field service or technical support roleExperience working with fire alarm systems and/or CCTV ..... full job details .....