Field Service Engineer - Desktop Engineer

My well established Client is urgently recruiting for a Field Engineer who can deliver outstanding technical service both remotely and on-site, ensuring their client''s IT systems run smoothly and efficiently.My Client pride themselves on delivering exceptional IT support to a diverse range of clients. As part of their growing technical team, you''ll act as a critical escalation point for the Service Desk, taking ownership of complex technical issues, diagnosing root causes, and implementing solutions that make a real difference, predominantly on various Client sites.What You''ll Be DoingProviding advanced on-site and remote technical support to our clients, resolving escalated issues efficiently and professionally.Collaborating with clients to understand their environments, anticipate needs, and recommend improvements.Supporting and mentoring other engineers when required, ensuring high standards across the service desk.Installing, configuring, and supporting a wide range of IT hardware and software, including servers, workstations, and networking equipment.Running, patching, and terminating cabling for new hardware installations.Maintaining security and compliance across client environments with technologies such as InTune, Conditional Access, and DRaaS solutions.The right Candidate will not just be technically capable, but also confident, proactive, and a great communicator. The ideal candidate will bring a broad technical knowledge base, a collaborative mindset, and the ..... full job details .....