Field Service Engineer

Field Service Engineer – Print Automation & Finishing

Location: London & Home Counties (Field Based)

The Company

Our client is a premier UK supplier of world-leading print finishing technology. Partnering exclusively with manufacturers from Germany, Japan, and Italy, they provide highly automated, cutting-edge solutions to the printing industry. Due to continued growth, they are seeking a Field Service Engineer to join their specialist engineering team.

The Role

This is a home-based field role covering London and the Home Counties. You will be responsible for the full-lifecycle support of machinery, including binders, stitchers, folders, laminators, and guillotines.

Key Responsibilities:

• Carrying out scheduled servicing and maintenance.
• Diagnosing mechanical faults and electrical faults back to the PCB.
• Interpreting software error codes and performing software updates.
• Training client operators on new equipment.

About You

We are looking for a field service engineer with a good mix of the following skills and experience:

• Mechanical knowledge (gears, bearings, belts) and electrical fault-finding skills.
• Electrical fault-finding skills – ability to trace a fault back to the PCB
• Comfortable uploading software updates.
• While print industry experience is highly desirable, we welcome candidates from packaging, FMCG, or automated manufacturing machinery backgrounds.
• A full UK driving licence and a flexible approach to travel and occasional overnight stays.

The Benefits

• £38,000 - £45,000 + Overtime (1.5x) + Monthly/Annual Bonuses
• Fully expensed automatic company car, Pension
• 23-26 Days Holiday (plus bank holidays)
• EOT (Employee Ownership Trust), where employees have a stake in the company. Available after 1 year of service
• Working Hours: Mon – Fri, 08:30 – 17:30
• Stakeholder Pension Scheme and ongoing training on the latest global technology.