A leading manufacturer of optical coating equipment now seeks an additional multi-skilled Field Service Engineer to join their Service and Support Team. Working from home, as Field Service Engineer, you will respond to customer emails and calls, troubleshooting and providing support, and visit sites when required. Visiting customers throughout the UK, Ireland and Europe, you will perform machine inspections, maintenance, repairs, troubleshooting and installation, and also customer training. Where appropriate, whilst visiting customers you will recommend products and services to resolve customer needs. When required, you will work at the main Service Centre supporting the Sales and Service teams, reporting service opportunities for follow up. As a product expert, you will train and coach new field service engineers, and provide support to the service sales team. Now is an exciting time to join a growing team who aim to provide first class customer service. Experience: As the successful Field Service Engineer, you will have worked in a similar sector - semiconductor, precision optics, ophthalmic optics, thin film optics, as Service Engineer. You should be confident in reading, interpreting technical documentation (flow diagrams, electrical diagrams, PandID, Maintenance Manuals etc.) Qualifications: Essential for this role is a formal qualification in Electrical, Mechanical, Engineering or Process Automation. (Certificate, Diploma or Degree) You should also hold an ..... full job details .....