Field Service Engineer

Job Description Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries. Abbott Diagnostics is a leader in in vitro diagnostics, we offer a broad range of innovative ways for hospitals, labs, blood banks and clinics to diagnose and monitor health conditions with greater accuracy, speed, convenience and cost-efficiency. The result is smarter decisions for physicians and better health outcomes for patients. The Diagnostics team is recruiting for a Technical Service Specialist. You ll be a key player in ensuring customer satisfaction and operational excellence to be remote based in Aberdeen or surrounding areas. Primary objective of the position The Technical Service Specialist is responsible for providing level one and two support to our customer base handling installations and de-installations, repairs, instrument hardware or software upgrades and providing basic training to customers and Abbott Ambassadors. Major accountabilities Provide first line and second line service to Abbott Ambassadors (service interventions requiring less than 4 hours labour time) Provide level two service (complex service interventions requiring more than 4 hours of labour) Schedule and perform ..... full job details .....