Field Service Coordinator (Equipment Maintenance)
Field Service Coordinator (Equipment Maintenance) Reporting to the Equipment and Mobilisation Manager, the Field Service Coordinator (Equipment Maintenance) is responsible for coordinating the workload of two in-house Field Service Engineers, as well as overseeing subcontracted engineering providers across the UK. The role ensures all work is completed to a high standard, while maintaining customer satisfaction and meeting expectations. Key Responsibilities Manage and coordinate maintenance activities for over 500 items of waste handling equipment (WHE), including compactors, balers, and other specialised equipment located on customer sites under fully inclusive rental contracts Oversee the maintenance, repair and inspection of an additional 200 customer-owned assets covered under service contracts Ensure all equipment is maintained in line with safety, compliance and cost-efficiency standards Monitor and report on equipment performance, parts availability and maintenance costs Identify opportunities for cost savings, operational improvements and enhanced service delivery, as well as training needs within the team and subcontractors to ensure high performance and compliance Review engineer worksheets for completion Build return visits, further works, modifications, major overhauls and refurbishments into the planning schedule Help plan monthly preventative maintenance schedules to ensure that the WHE continue to operative safely and efficiently with minimal downtime ..... full job details .....
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