https://jobs.co.uk/job/field-service-controller-key-recruitment-limited--5c5f5aa2-1b7b-4dab-a40e-106820ef27a3 RSS feed for Field Service Controller at Key Recruitment Limited. en-gb Fri, 17 Jul 2026 20:07:15 GMT https://jobs.co.uk/job/field-service-controller-key-recruitment-limited--5c5f5aa2-1b7b-4dab-a40e-106820ef27a3 https://jobs.co.uk/job/field-service-controller-key-recruitment-limited--5c5f5aa2-1b7b-4dab-a40e-106820ef27a3 Thu, 16 Jul 2026 23:00:00 GMT Location: Portsmouth | Salary: £50000/annum Performance Bonus | Type: Permanent | Field Service Controller Portsmouth Permanent | Full time -50,000 + Performance Bonus Role Overview Join a busy Field Service team coordinating engineers, customer support and service operations across the UK. You''ll ensure efficient planning, high customer satisfaction and smooth delivery of maintenance and repair activities within the heavy machinery and construction equipment sector. Key Responsibilities Act as the main point of contact for customer service enquiries and breakdowns. Provide technical support and advice to customers. Plan and schedule field engineer workloads across the UK. Allocate resources to maximise productivity and meet service targets. Monitor and adjust schedules to meet changing priorities. Coordinate parts ordering and delivery for service and repair work. Ensure engineers have the correct parts and equipment for each job. Manage warranty claims and warranty campaigns. Ensure warranty documentation is accurate and submitted on time. Resolve invoice queries in collaboration with the finance team. Monitor engineer Work in Progress (WIP) and job status. Maintain accurate service records and reporting. Provide custome... Permanent