Field Operative Supervisor

Field Operative Supervisor Location: Havant, Hampshire, PO9 / Mobile Contract: Permanent, Full-Time Reports to: Operations Manager Aura Retrofit is one of the leading energy efficiency and retrofit installers in the South of England. Our mission is to eradicate fuel poverty and reduce carbon emissions from UK homes. We deliver the full range of domestic energy efficiency measures (heat pumps, solar PV, insulation, boilers), with ambitious plans for growth. We are seeking an experienced and driven Field Supervisor to lead and oversee field-based installation teams across multiple domestic sites. This role is critical in ensuring that all works are delivered safely, compliantly, and to the highest technical and customer service standards. The successful candidate will bring strong leadership, technical expertise in domestic heating systems, and a passion for quality, safety, and continuous improvement. KEY RESPONSIBILITIES • Supervise and manage multiple field-based teams across various domestic sites including heating/electrical/multi-trade • Conduct site inspections and quality audits • Monitor vehicle condition and van stock across the field • Provide on-the-job coaching, training, and development to engineers and installers • Ensure works are completed efficiently and to required standards, with minimal disruption to customers • Maintain high levels of customer satisfaction through professional site management • Manage any complaints to reach a positive outcome with ..... full job details .....