Field Manager / Operational Supervisor

Major Recruitment are currently recruiting for a Field Manager / Operational Supervisor (Cleaning and Commercial Services)Location: Southampton / Portsmouth area Southampton SO14Pay Rate: 13.94 per hourWorking Hours: Monday to Friday, 09:00 - 17:00 (Full-Time) 37.5 hours per weekPosition Type: Temp to Perm (Immediate Start)About the RoleWe are recruiting for an experienced, hands-on Field Manager to oversee and monitor commercial cleaning contracts across the Southampton and Portsmouth areas.Working under the Commercial Services Manager, you will be responsible for driving standards, auditing cleaning operations, managing day-to-day staff performance, and ensuring full compliance with Health and Safety legislation. This role requires a blend of leadership, active site auditing, and direct operational cover when required.Key ResponsibilitiesRegularly audit commercial cleaning standards, report findings to the Commercial Services Manager, and ensure all contract specifications are met.Support and train frontline cleaning staff to maintain service levels and skill requirements.Cover cleaning duties directly in the event of unscheduled staff absences or planned holidays.Act as a main point of contact for clients, responding proactively to requests or service queries to ensure customer satisfaction.Maintain, clean, and conduct weekly checks on the provided company vehicle while ensuring it is fully stocked with required supplies and equipment.Complete operational documentation, ..... full job details .....