Field Manager

At Anglian we are a leading home improvement company committed to providing high-quality Windows, Doors, Conservatories and Roof line products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting business.The RoleWe are currently seeking a Field Manager to join our team. You will be at the heart of our daily operations, field based, leading and organising our self - employed Installation teams, inspecting works completed. At all times providing first class service to our customers to ensure that installations are completed within agreed timescales and to Anglian''s quality standards.Key ResponsibilitiesDeliver an exceptional customer experience, adhering to Anglian standardsMonitor 6-7 installation teams to ensure timely and quality installations.Provide support to installation teams to develop their skills and performance.Handle customer installation queries or issues in a professional and timely manner thus enabling prompt account settlement upon completion of the job.Ensure that installations are completed in line HandS standards.What We''re Looking ForKnowledge of installation processes and best practices.Good On - Site presence; interpersonal skills, comfortable talking to customers.Previous experience in a similar role within the home improvement or construction industry.Strong organisational abilities with a keen attention to detail.Valid driver''s licence to ..... full job details .....