Field IT Support Engineer – East Anglia Based

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Swaffham, United KingdomJob Category:

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23f2620eee16Job Views:

9Posted:

25.08.2025Expiry Date:

09.10.2025col-wideJob Description:

Contract Personnel are working with one of the UK’s leading provider of IT Outsourced Services to the Social Care, Assisted Living and Specialist Education Sector.The Field IT Support Engineer is responsible for on-site support and troubleshooting across our clients’ locations, installation and configuration of new devices, device upgrades, client on-boarding and assisting with IT and Telecoms projectsHow does the day-to-day look?Provide On-Site Support and TroubleshootingRespond and attend on-site as quickly as possible in emergency situationsScheduled Floor Walking ServicesInstall new and upgraded IT and Telecoms EquipmentSupport the installations of IT, Networking and Telecoms ProjectsSupport clients desk moves, internal office moves and office relocations.Support the On-Boarding of new clients and existing clients’ new users and acquisitionsBuild in-person trusted relationships with our clients and make yourself invaluable.Keep our PSA / RMM and Documentation System up to date (ConnectWise)Provide on-site support and services to one of our key clients where you are basedProvide support to our Service Desk and Provisioning Team when not travellingUK Travel with occasional overnights.You will have:2 x Years Microsoft 365 / AD Support and Troubleshooting2 x Years Windows 10 / 11 ExperienceExperience in upgrading laptops and computers (memory and SSD)Cat 5e / Cat 6 Network Cabling, Patching, Termination and TestingAnti-Virus / Malware / Web Content FilteringDraytek Routers (or similar) configuration and troubleshootingUbiquity WIFI (or similar) configuration and troubleshootingUsed to liaising with third party providers such at Dell and BTExperience working within formalised processes (ISO 27001 Compliance / GDRP) etc.Happy working in a fast paced / rapid change environmentSchedule:9:00am to 5:30pm Monday to Friday with flexibility for travelBasic Salary £30000 to £35,000 (DOE)Guaranteed additional Bonus of £5,000 per annum to cover early starts / late finishesWhat’s on offer?New Company Van (Pool Van).Contributory Pension Scheme (NEST)Personal Learning Plan with Quarterly 1:1 ReviewsExcellent Opportunities for ProgressionDell Laptop / Dual Monitors / Docking Station / VOIP Headset / Funded Mobile Phone.Subsistence allowance for overnight stays, early starts and late finishes.About Contract Personnel:Contract Personnel are one of East Anglia’s longest standing, leading, independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, they will always keep you updated about all of the current trends and key pieces of advice from the world of ..... full job details .....