Field Hardware Technician (Break/Fix) - South Buckinghamshire

Job Description: Field Hardware Technician (Break/Fix) - South Buckinghamshire We are seeking Field Technician to join our Hardware Break/Fix support team specifically covering the South Buckinghamshire region. This role focuses strictly on the diagnostic and physical repair of hardware-primarily HP desktops and laptops. This is a highly mobile position requiring technical expertise and a commitment to field-based service. Role OverviewService Type: Hardware Break/Fix Support (Field-based) Rate of Pay:£140-150 per day (Inside IR35)Availability: Full-time Primary Region: South Buckinghamshire Travel: High (50%+ daily travel required) Essential Job Responsibilities Your primary mission is to restore hardware functionality at client sites efficiently and professionally. Technical Support: Execute troubleshooting, diagnostics, installation, maintenance, and physical repair of HP desktops, laptops, and designated peripheral equipment. Mobility and Travel: Navigate extensively across South Buckinghamshire and surrounding areas to meet service level agreements (SLAs). Communication: Maintain daily monitoring of phone, voicemail, and email to receive and update service tickets. Administration: Provide timely updates to support departments regarding job status, resolution details, and time tracking. Asset Management: Follow strict part-handling processes (receiving, returning, and tracking defective/replacement components) and maintain all personal tools and test equipment. ..... full job details .....