Field Engineer Scheduler

Field Engineer Scheduler12 months Sheffield - Hybrid Inside ir35 - Umbrella only The role will be to optimise the work allocation and distribution for provision and repair tasks to a multiskilled workforce utilising allocation systems from day -5 down to on the day. There is also a requirement to manage escalations/date expedites in a timely and professional manner via written and verbal communications, as well as working closely with Area Engineering and Control Managers in relation toI will:Work closely and collaboratively with the field engineers as appropriate to ensure best customer fitMonitor field allocation systems to ensure effective deployment of field resourceUse appropriate tools and systems to identify risks and issues with resource allocation profile and flag to the appropriate control and/or Area Engineering managerManage on the day customer escalations/expedites by utilising all resourcing solutions, including 3rd party resource.Manage the incidents as appropriate to my assigned area in conjunction with the relevant contributing departments in order to meet SLA.Effectively deploy Field resource to ensure maximum utilisation and efficiencyWork in a collaborative way that ensures the availability of resources within agreed lead timesWork closely with the Central Resourcing Co-OrdinatorManage the Switch and Power Routines activities as appropriateSeek to continually improve the controls'' processes and ways of workingEffectively manage task enablement for ..... full job details .....