Field Engineer

Field Engineer Northampton (Hybrid) Up to £45,000 + Benefits Join a leading IT services provider, delivering IT infrastructure, managed services, and support to a wide range of clients. In this role, you ll provide 1st 3rd line technical support both remotely and on-site, ensuring incidents are resolved quickly and to high standards. You ll act as a key contact for the service desk, collaborating with support teams, guiding junior engineers, and maintaining strong customer relationships. Alongside day-to-day support, you ll assist with project delivery, installations, audits, and documentation, while keeping up to date with emerging technologies and identifying opportunities for service improvements. What s on offer: Hybrid working (3 days in / up to 2 days remote after probation), days holiday + bank holidays (increasing with tenure), option for 2 weeks unpaid leave, subsidised healthcare/medical benefits, high-spec tech setup (laptops, iPhones, monitors), structured training and mentoring, career progression, and a supportive, social team culture with incentives, vouchers, and trips. What we re looking for: Minimum 2 years experience supporting servers, networks, PCs, printers, and applications (field-based preferred) Strong knowledge of Microsoft front/back-end technologies plus AV and backup platforms Experience with Citrix, VMware, and Cisco desirable Ability to configure, maintain, and support network and peripheral equipment (routers, switches, UPS, etc.) Industry ..... full job details .....