Field Engineer

Job Title: IT Field Engineer Location: plymouth Contract: Full Time Salary: up to £32,000 DOE About the Role We are seeking a proactive and customer-focused IT Field Engineer to join our growing team. This role is ideal for someone currently in a desk-based IT support position who is looking for a more varied and hands-on opportunity. Reporting to the Field Service Manager, you will provide on-site IT support, installations, and maintenance across a wide range of client environments. Every day will bring new challenges, different technologies, and varied environments, so flexibility and adaptability are essential. Key Responsibilities Provide on-site IT support and troubleshooting for clients across Cornwall. Install, configure, and maintain IT hardware and software including servers, PCs, printers, and networking devices. Support Microsoft 365, Active Directory, and Windows environments. Carry out basic networking troubleshooting (TCP/IP, DNS, DHCP, routing, VLANs). Maintain accurate records of work completed and customer interactions. Collaborate with the Plymouth-based Support Desk team on escalated issues. Deliver professional and friendly customer service, offering guidance to clients with varied levels of IT knowledge. Assist in training new or existing staff as required. Ensure compliance with company procedures and guidelines. Undertake other related duties as necessary. Required Experience and Skills Background in IT support (desk-based or ..... full job details .....