Field Customer support Agent - Worcestershire

We''re looking for Field Support Agents to join our growing Field Debt Solutions team. In this role, you''ll help customers resolve their debts, support future payments, and find ways to reduce energy consumption.Do you live in Worcestershire and enjoy helping people? Are you looking for a varied, flexible role with opportunities to progress? If so, we''d love to hear from you!Salary - £32,535, rising to £34,957 once fully trained, plus great benefitsWe''ll provide everything you need, including a smartphone, tablet, Body Worn Camera, tools, uniform, vehicle and fuel card. Once trained, you''ll be eligible for our achievable reward scheme, with the opportunity to boost your earnings. There may also be opportunities to train to install PAYG meters.No two visits are the same, and we''re proud to deliver excellent customer service. With flexible working, optional overtime, and plenty of independence, this is a role that offers variety, job satisfaction, and the chance to make a real difference. Apply today!Here''s a taste of what you''ll be doing:Delivering excellent service to our customers by understanding their circumstances and helping them agree an appropriate solution to resolve their debt.Identifying new tenants through face-to-face discussions, Letting Agents and neighbours while complying with DPA (Data Protection Act).Where necessary, leading a warrant team to force entry to customer premises to exchange/disconnect meters.Recording job information using the ..... full job details .....