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Field Compliance Supervisor
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Telent Technology Services Ltd . Telent are looking for a Field Compliance Supervisor to join the Network Services Infrastructure team, focusing on the OSA (Openreach Services Agreement) framework contract in the London region – Inner M25. You must hold a full UK driving licence and be able to travel across the Inner M25 region in a field-based role. The Field Compliance Supervisor may need to attend meetings when necessary.The Field Compliance Supervisor is responsible for the OSA framework deliverables in their designated area, ensuring delivery as planned by Telent and its subcontractor partners/suppliers. This includes confirming resources on site, addressing in-life, real-time issues, and flagging requirements for jeopardy management. You will monitor all programmed works on-site through to completion, meeting set KPI’s and SLAs. You will support gangs employed by Telent’s suppliers and subcontractors to ensure safety, compliance and quality standards, and to meet defined audit and inspection regimes as set out by Infrastructure Services. You will act as Telent’s customer ambassador in the field, assisting contract deliveries by enabling programming of all works in the Telent workstack through resolution of access and fluidity issues.Field Compliance Supervisor - What you’ll do
Support delivery of all contractual requirements.Develop and implement compliance policies and procedures, evaluating existing programs and making necessary improvements.Ensure suppliers have the agreed gangs on-site daily and all programmed work is attended to.Prioritise safety by ensuring all activities follow safe working practices and are supported by the correct documentation.Monitor suppliers to maintain a ‘right first time’ quality culture, ensuring compliance with Openreach installation standards.Build effective relationships with suppliers and local Highways Authorities, ensuring high levels of street works compliance and reinstatement quality.Resolve local access issues with the public and businesses, managing wayleave and permission to dig processes.Attend Joint Site Meetings with asset owners and suppliers to unlock work fluidity.Respond promptly to urgent safety issues, supporting the resolution of defects within required timeframes.Conduct regular compliance audits and ensure adherence to internal and external regulations.Oversee site setups, confirming safety standards and granting ''permission to proceed'' where appropriate.Assist in the training and onboarding of operatives, ensuring all vehicles and materials meet safety and environmental standards.Collaborate with suppliers to resolve escalated issues and manage temporary works in line with Telent''s processes.Field Compliance Supervisor - Who you are
You are a skilled Field Compliance Supervisor with experience overseeing civils, poling, or cable gangs in the telecoms industry or similar. You’re confident in managing field operations, ensuring safety, quality and environmental standards. You have strong problem-solving skills to resolve access issues and ensure smooth project delivery. With key certifications like NRSWA Supervisor Level and SA001A, you’re ready to contribute to Telent’s OSA contract across the London region. You thrive in a collaborative environment, working with suppliers, local authorities, and the project team to meet delivery goals.Field Compliance Supervisor - Key requirements
NRSWA / NRSWA Supervisor Level certifiedExperience supervising civils, poling or cable gangs in telecoms or holding a site supervisor-like role in construction or telecomsSA001A accreditation for overhead safety desirableBasic cabling/rod/rodding and rope knowledge/skillsFull clean UK driving licenceUnderstanding of environmental legislation and complianceExperience with conducting surveys/assessments or similarIOSH Managing Safely (to be obtained within first 3 months)SA001 / SA002 accreditation desirableAbility to commit to overtime if required (after hours, weekends, or bank holidays)What we offer
A career at Telent can span sectors, roles, technologies, and customers, offering opportunities to develop, learn new skills and make an impact. We are growing and rely on our committed Team to deliver. We nurture talent by maintaining an inclusive culture that respects diversity and values different ideas. We want everyone to feel they can be themselves and thrive at work.Additional benefits:Company Essential vehicleUncapped overtime options26 days holiday, plus public holidays, with option to buy or sell days annuallyCompany pension schemeAccess to FlexBens policyA range of family-friendly policiesOccupational health support and wellbeing portalDiscounts on cinema, restaurants, and shopping with Telent Reward schemeWe’re committed to creating an environment that champions diversity and inclusion, where everyone belongs, can be themselves, and is empowered to reach their full potential. People are at the heart of our business, and our teams should reflect the diverse experiences and backgrounds of the communities we ..... full job details .....