Field Analyst

Join Our Team as a Field Analyst!Are you ready to embark on an exciting journey where your analytical skills can make a real difference? We are looking for a passionate and dedicated Field Analyst to join our dynamic team! If you thrive in a fast-paced environment, possess a keen eye for detail, and have a commitment to delivering exceptional customer service, this is the opportunity you''ve been waiting for!Position Overview:As a Field Analyst, you will play a crucial role in supporting our field operations and CMC to meet service delivery performance targets. You will be responsible for performing quality reviews of visits created for Device Wearers, ensuring that everything runs smoothly and efficiently. Your efforts will directly contribute to protecting the public and enhancing the lives of individuals across our community.Position Details:Department: Electronic Monitoring - JandIHybrid - Warrington Business Unit: Field Analyst - Qualification TeamShifts: 8am to 9:30pm (8.5-hour shifts with a 30-minute lunch break) on a 5 days from 7 schedule, including bank holidays and weekends.Key Responsibilities:Check and qualify tasks on the tasking system, adhering to all contractual requirements.Liaise with Field Support Officers (FSOs) regarding equipment management requirements or issues.Support internal and external customers to maintain high standards of performance.Assist Field Control Officers and Operational Support Officers with various queries.Review and process Device ..... full job details .....