Field Agent

Self Employed Field Agents

We are #hiring.

Fieldcall Ltd is authorised and regulated by the Financial Conduct Authority and is one of the UK’s leading field information and data capture businesses with over 30 years of experience in delivering field visit based solutions regarding customer engagement, asset inspection and customer vulnerability to over 140 UK lenders, insurers and their professional support networks.

Location:

We currently have a number of Nationwide Vacancies but we are particularly looking for self-employed field agents to provide additional coverage in the following postcode areas:

o Glasgow – G

o Kilmarnock - KA

o Motherwell – ML

o Norwich / Lowestoft / Great Yarmouth – NR

o Southwold - IP

o Kings Lynn / Skegness / Spalding – PE

o North Wales (including Anglesey) – LL

o Devon / Cornwall - TR / PL / EX

Fee Structure:

Results based fixed fee

What will you be doing?

o As a Self Employed Field Agent, working within a defined geographical region, you will undertake visits to our clients’ customer’s home address to facilitate a ‘reconnection’ of the customer to our client and/or attempt to gather information regarding their financial circumstances in a prescribed format.

You will also be making other residential visits and undertaking property checks as required.

o Typically these visits will be on behalf of ‘blue chip’ financial services companies as part of their customer support process or, alternatively, on behalf of insurance companies as part of their claims management process.

 (Please note that the role does not include debt collection activity)

o Operating within an FCA regulated environment it is an imperative that all regulatory and statutory requirements are met at all times and full training and onboarding support will be given in respect of this.

Please Note:

o The role is home (or other appropriate location) based with visits ordinarily carried out in normal working hours (with some evening / weekend work, as and when required).

o There are a number of pre-requisites for the role including:

- An ability to commit to (X3) flexible days / 21 hours per week, minimum.

- A full UK driving licence and use of your own vehicle (with appropriate insurance cover).

- An ability to travel within the defined area you cover in an efficient manner.

- Permission to be given for us to undertake standard pre appointment checks (including a DBS check), with the expectation being that there will be no offences which may impact on your ability to do the role with due regard for the regulated nature of our business.

- A requirement for you to provide current ICO and Public Liability Insurance documentation.