https://jobs.co.uk/job/festival-city-ambassador-team-leader-pertemps-edinburgh-contracts--e8319ccf-0e73-4d72-a932-8276772ea909 RSS feed for Festival City Ambassador Team Leader at Pertemps Edinburgh Contracts. en-gb Mon, 29 Jun 2026 19:57:46 GMT https://jobs.co.uk/job/festival-city-ambassador-team-leader-pertemps-edinburgh-contracts--e8319ccf-0e73-4d72-a932-8276772ea909 https://jobs.co.uk/job/festival-city-ambassador-team-leader-pertemps-edinburgh-contracts--e8319ccf-0e73-4d72-a932-8276772ea909 Mon, 29 Jun 2026 15:32:06 GMT Location: Edinburgh | Salary: £18.34 per hour | Type: Full time, Temporary | Festival City Ambassador Team Leader Location: Edinburgh City Centre Rate of Pay: £18.34 per hour Hours of Work: Full-time, including evenings and weekends as required during the festival season Duration: 3 months Start Date: ASAP   The Festival City Ambassador Team Leader will: Lead, motivate and support a team of Festival City Ambassadors, delivering daily briefings and ensuring excellent customer service. Welcome and engage with residents, businesses, visitors, artists and performers, creating a friendly and inclusive festival experience. Provide information on festivals, venues, transport, attractions and public facilities. Patrol the city centre, identifying and reporting issues through the appropriate channels. Handle complex enquiries, complaints and incidents escalated by the Ambassador team. Record interactions, incidents and visitor feedback, producing reports for senior officers where required. Work closely with Council teams, Police Scotland and other key stakeholders to ensure a coordinated approach throughout the festival season. Promote the city's values of respect, flexibility and integrity in all interactions. Ensure all working practices c... Full time, Temporary