https://jobs.co.uk/job/feedback-and-complaints-officer-morgan-hunt-recruitment--102abb62-77c0-48aa-b3ff-5850982e3913 RSS feed for Feedback and Complaints Officer at Morgan Hunt Recruitment. en-gb Mon, 27 Jul 2026 03:19:24 GMT https://jobs.co.uk/job/feedback-and-complaints-officer-morgan-hunt-recruitment--102abb62-77c0-48aa-b3ff-5850982e3913 https://jobs.co.uk/job/feedback-and-complaints-officer-morgan-hunt-recruitment--102abb62-77c0-48aa-b3ff-5850982e3913 Sat, 25 Jul 2026 11:51:31 GMT Location: London | Salary: 19.25-19.25 Hourly | Type: Temporary | Morgan Hunt are currently working with a national healthcare charity in their search for an interim Feedback and Complaints Officer to join on an initial 2-month temporary assignment. This is an excellent opportunity for an experienced complaints professional to take ownership of an organisation-wide feedback and complaints process, ensuring cases are managed efficiently while helping drive service improvement through effective analysis and organisational learning.This role will suit someone who can quickly familiarise themselves with established processes, systems and governance frameworks, enabling them to make an immediate impact. You will coordinate the end-to-end management of external feedback and complaints, ensuring each case is acknowledged promptly, allocated to the appropriate service area, progressed within agreed timescales and escalated where necessary.Working collaboratively with colleagues across a range of operational and corporate teams, you will act as the central point of coordination throughout the complaints process, monitoring progress, maintaining accurate records and ensuring responses are delivered to a consistently high standard.Alongside complaints coord... Temporary