Fashion Warehouse Team Manager - FTC

Team Manager – Warehouse & eCommerce Operations

Location: Batley
Hours: 36 hours per week
Shifts: Monday - Thursday (Apply online only) Friday (Apply online only)

Salary: £26,721 

The Role

We are recruiting for an experienced Team Manager to lead the day-to-day operations of a busy warehouse and eCommerce function. This is a hands-on management role responsible for ensuring products are processed safely, efficiently, and to a high standard before being distributed through a variety of sales channels.

You''ll oversee multiple warehouse processes including goods intake, sorting, inventory management, photography, online listings, order fulfilment and dispatch, while leading a diverse team to deliver operational and commercial targets.

This is an excellent opportunity for a confident people manager who enjoys improving processes, developing teams, and working within a fast-paced warehouse environment.

Key Responsibilities / People Management

• Lead, motivate and develop Team Leaders and warehouse colleagues.
• Manage recruitment, onboarding, training and performance management.
• Coach team members to achieve operational and productivity targets.
• Conduct performance reviews, investigations and disciplinary processes where required.
• Create and maintain clear operating procedures and training materials.

Warehouse & Operational Management

• Plan and coordinate daily warehouse activities to ensure productivity and service targets are achieved.
• Oversee goods processing, inventory control, picking, packing and dispatch operations.
• Ensure adequate staffing levels and effective shift planning.
• Support continuous improvement initiatives across warehouse operations.
• Monitor workflow and identify opportunities to improve efficiency.

Stock & Commercial Performance

• Manage stock movements and inventory accuracy using warehouse management systems.
• Make informed decisions regarding stock handling, routing and processing.
• Ensure customer orders are fulfilled accurately and on time.
• Monitor quality standards to maintain excellent customer satisfaction.
• Support the introduction of new operational processes and product categories.

Performance & Reporting

• Monitor operational KPIs and productivity.
• Analyse performance data to identify trends and improvement opportunities.
• Produce reports and communicate performance updates to management.
• Drive improvements through data-led decision making.

Health & Safety

• Promote a safe working environment and ensure Health & Safety procedures are followed.
• Complete risk assessments and maintain safe systems of work.
• Ensure housekeeping standards remain high throughout the warehouse.
• Support compliance with company policies and operational procedures.

About You

We''re looking for someone who has:

• Previous experience managing teams within a warehouse, logistics or eCommerce environment.
• Strong leadership and people management skills.
• Experience working with warehouse management systems and stock control.
• Excellent organisational and time management skills.
• The ability to analyse data and improve operational performance.
• Strong communication skills with the confidence to lead teams through change.
• A proactive, solution-focused approach to problem solving.
• Good IT skills and experience using Microsoft Office and warehouse systems.
• A strong understanding of Health & Safety within a warehouse environment.

Desirable

• Experience working within eCommerce fulfilment.
• Experience managing agency staff or volunteers.
• Forklift truck experience or certification.
• Experience implementing operational improvements or leading change initiatives.

What You''ll Bring

You''ll be a motivated and commercially aware leader who enjoys developing people, improving processes and delivering results. You''ll thrive in a fast-moving warehouse environment and be passionate about maintaining high standards of quality, safety and customer service.