FandB Operations Manager - London

FandB Operations Manager - London FandB Operations Manager St Martins Lane Hotel The OpportunityAt St Martins Lane, we don''t just serve food and drink - we create moments that people remember.Set in the heart of Covent Garden, our hotel is vibrant, expressive, and constantly alive with energy. Every guest arrives with a need - to feel welcome, recognised, relaxed, inspired - and it''s our people who make that happen.We''re now looking for a Food and Beverage Operations Manager to lead our FandB experience - someone who thrives on energy, connection, and creating spaces where both guests and teams can flourish.The RoleThis is more than an operational role. It''s about creating an environment where people feel valued, supported, and motivated to do their best work.You''ll lead our restaurants, bar, and in-room dining experience - ensuring everything runs smoothly, but more importantly, ensuring every guest leaves feeling better than when they arrived.You''ll:Lead, inspire and develop a diverse FandB teamCreate a culture where people feel trusted, recognised and empoweredDrive service standards that are warm, intuitive and memorableBalance commercial performance with a genuine guest-first mindsetBring fresh ideas to elevate the experience and keep things excitingWork closely with senior leadership to shape the future of FandB at the hotel BenefitsOur enviable employee discounts on bedroom rates across the LGH hotel portfolio.Shopping discounts - ranging from groceries, ..... full job details .....