FandB Host St. Martins Lane Hotel - London

FandB Host St. Martins Lane Hotel - London FandB Host St. Martins Lane Hotel St Martins Lane Hotel The OpportunityAt St. Martins Lane, dining isn''t just a service-it''s an experience. From sunrise breakfasts to late-night cocktails, every moment is curated with flair and finesse. We''re looking for a Food and Beverage Host who''s ready to lead the charge in delivering an unforgettable guest experience.Your RoleAs FandB Host at St. Martins Lane, your role is to acknowledge and host all guests during the daily operations of the FandB outlet, serving as the primary point of contact while controlling the pace of service by managing seating allocations and table turnarounds. The Host, under the guidance of FandB Management Team, ensures the commercial success of the department through meticulous floor management and a relentless focus on the 5 guest journey.What You''ll Be Doing Provide a sophisticated and warm welcome to a global clientele, ensuring a seamless transition from arrival to table with a focus on bespoke service. Utilise OpenTable and DesignMyNight to orchestrate complex seating plans, balancing high-profile residents, VIPs, and walk-ins to maximise covers and revenue. Act as the central communication hub between the FandB management, culinary team, guest relation team and concierge to ensure dietary requirements and special occasions are executed flawlessly Recognise and remember regular guests'' preferences, proactively managing inquiries and resolving any guest ..... full job details .....