Family Time Team Co-ordinator

Are you passionate about making a difference in the lives of children and families?
We are looking for a skilled and dedicated Family Time Team Coordinator to lead a team of Family Time Workers in delivering high-quality, child-focused family time services for children and young people in care or supported under Adoption and Special Guardian Support Plans.

This is a fantastic opportunity for an experienced professional in children''s services who wants to take the next step into a supervisory and strategic role. You''ll be instrumental in shaping safe, nurturing, and effective family time experiences that support positive outcomes for children and families.

Key Responsibilities:

• Lead, support, and supervise a team of Family Time Workers to deliver safe and effective contact services.

• Oversee referral management using a case management system (LCS), providing rationale and guidance on non-accepted referrals.

• Ensure that family time risk assessments and plans are outcome-focused and developed in collaboration with children, families, and professionals.

• Provide leadership around safeguarding and escalate concerns appropriately, especially for out-of-hours sessions.

• Liaise with service managers and other teams to improve delivery and ensure the service adapts to changing needs.

• Support complaint resolution and implement learning from family feedback.

• Monitor and report on team performance using dashboards and KPIs.

• Manage caseload allocation and ensure timely and compliant documentation of work.

Essential Criteria:

• Substantial experience working with children and families in a support or safeguarding setting.

• Proven experience working with families who have complex needs.

• Strong mentoring, coaching, and supervisory skills.

• Knowledge of relevant legislation, including the Children Acts 1989/2004 and Childcare Act 2006.

• Ability to assess, plan, and review services effectively.

• Competent in using IT systems and producing clear reports.

Desirable Criteria:

• NVQ Level 5 or equivalent qualifications/experience.

• Experience in project management, resource planning, or budget monitoring.

• Experience working with multi-agency partners and delivering training to staff.

• Familiarity with models of child development and evidence-based family support interventions.

Additional Requirements:

• Ability to travel across the local area, including to family homes and service locations, where public transport may be limited.

• Willingness to work flexibly, including occasional evenings and weekends.

• Enhanced DBS and barred list check required.

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