Family Support Worker

Tender Healthcare Group is recruiting experienced and compassionate Family Therapeutic Support Workers to support children and young people with complex emotional, behavioural and developmental needs across Sefton and surrounding areas including Bootle, Southport, Crosby, Formby, Maghull, Litherland, Waterloo, Netherton and Liverpool.

This rewarding role is ideal for candidates with experience working with-children and young people in a range of settings - School-SEN, ADHD and autism support, mental health support work, family intervention, youth work or community outreach services.

You will provide trauma-informed therapeutic support to children, young people and families experiencing complex challenges including Autism Spectrum Disorder (ASD), learning disabilities, attachment difficulties, adverse childhood experiences (ACEs), emotional dysregulation, PICA behaviours, smearing behaviours, self-injury, school refusal, absconding risks and family breakdown.

As a Family Therapeutic Support Worker, you will work closely with families in the home and community to help children build trust, emotional safety, communication skills, independence and positive routines. The role requires patience, emotional resilience and the ability to remain calm during periods of distress or dysregulated behaviour.

Key Responsibilities:

• Deliver person-centred therapeutic support within family homes, schools and community settings
• Support children with autism, trauma, learning disabilities and mental health needs
• Use positive behaviour support (PBS) and trauma-informed approaches to reduce behaviours that challenge
• Support children during community activities, education access and structured routines
• Build positive relationships with parents, carers, schools and multidisciplinary professionals
• Safely manage risks associated with PICA, smearing, absconding and emotional dysregulation
• Complete safeguarding records, incident reports and daily support notes to a high standard
• Promote emotional wellbeing, independence, communication and social inclusion

Essential Requirements:

1. Experience working with children, young people or vulnerable adults
2. Background in support work, care work, SEN education, youth services or mental health support
3. Understanding of SEND code of practice, safeguarding children, including reporting and escalation
4. Strong communication and emotional resilience
5. Flexible and reliable approach to working hours
6. Full UK driving licence desirable but not essential

Desirable Training & Experience:

• Autism Awareness
• Positive Behaviour Support (PBS)
• Team Teach or PMVA
• Mental Health Awareness
• Learning Disabilities Support
• Therapeutic Childcare
• Experience supporting children with complex behaviours

Why Join Tender Healthcare Group?

• Supportive and values-led management team
• Specialist training and ongoing professional development
• Opportunities to progress into senior therapeutic and care coordination roles
• Meaningful work making a real difference to children and families across Merseyside
• Flexible working opportunities that fit around day to day commitment
• Competitive rates of pay with a choice between weekly or-monthly payrun

If you are passionate about-

1. safeguarding children and young people who have experienced chidhood trauma,
2. making meaningful difference to the lives of vulnerable children and families in Merseyside, and
3. want to be part of a safety led, compassionate, and trauma-informed organisation, we would love to hear from you.