Family Support Worker - Prisoner Family Services - HMP Norwich

The salary for the post is £4,895 gross per annum (based on 7 hours per week off the Real Living Wage full-time equivalent of £24,479) Based: HMP Norwich Visitors Centre Working Hours and Patterns: The work pattern is every Saturday 8:30 4pm (7 hours with 30 minutes unpaid break) The successful candidate is expected to be available outside of these times to carry out essential training, attend Team Meetings on a Wednesday morning (scheduled in advance every six weeks), and the prison induction on one Monday and Tuesday. Overtime, particularly on Sundays, is often available. A degree of flexibility will be required at times to meet operational demand. HMP Norwich, part of the main HMP Estate, offers a varied and exciting opportunity to work in a busy yet rewarding environment where no two days are the same. You will be required to obtain and retain enhanced security vetting for this role. The Ormiston Families team based at HMP Norwich provide a personal welcome for first-time and returning visitors to help them access the services available to them. We are seeking a Family Support Worker to join the team in providing effective and efficient running of the Visitors Centre on Saturdays. This will involve booking visitors in for visits, serving refreshments to visitors, providing information for visitors who need additional support, signposting and making referrals to other prison departments. The overall purpose of the role is to ensure that prisoners and their families ..... full job details .....