Fair Access and Missing Education Caseworker

Fair Access and Missing Education Caseworker Rate of Pay: 14.82 per hour PAYELocation: Hybrid - days onsite based at Civic Centre, Walsall Town Centre.Working Hours: 37 hours per week. Monday - Thursday: 8.30am - 4.30pm with 30 minutes unpaid break. Friday: 8am - 4pm with 30 minutes unpaid breakContract: Temporary, 12 months with potential for extension Start Date: 2nd November 20262 positions available Opus People Solutions are recruiting on behalf of our Client, Walsall Council, for a Fair Access and Missing Education Caseworker to support Children''s Service''s on a temporary basis. The role plays the crucial role of supporting the Fair Access Protocol and Children Missing Education and Fair Access Panels. Daily Duties:Administration Tasks - including being the main point of contact for verbal and written communication. You will be responsible for maintaining the general inbox using Outlook and telephone queries.Database Management - You will record, update and maintain information using Capita and other CRM systems used. You will also investigate any discrepancies and use updated information to follow up with appropriate Services, Schools and other Teams within Walsall Council to ensure consistency.Pupil Placement and Tracking - Liaise with parent, Schools, Service Users and Providers and other Teams within the department to track pupils who have moved out of the borough, excluded pupils and place them back into education. Tracking pupils attendance, collating reports ..... full job details .....