About the Role
The Facilities Supervisor position in London, offered by Red Personnel on a permanent, full-time basis, carries a salary of £35,000 to £40,000. This hybrid role requires four days onsite weekly, with one day working from home. You will oversee daily facilities management operations across a multi-site estate, ensuring services meet safety and efficiency standards. Key responsibilities include supervising contractors, managing team workloads, and acting as a primary contact for stakeholders. Strong organisational and leadership abilities are essential for this hands-on position, which balances operational oversight with direct team engagement.
Facilities Supervisor
Location: Central London
Salary: £35,000 – £40,000
Contract: Permanent, Full Time
Working Pattern: 4 days onsite, 1 day from home Monday to Friday
We are working with a well-established, multi-site organisation seeking a proactive Facilities Supervisor to support the delivery of high-quality facilities services across a busy London-based estate.
This is a hands-on supervisory role, ideal for someone who thrives in a fast-paced environment and enjoys balancing operational oversight with team leadership and stakeholder engagement.
The Role
You will take ownership of day-to-day FM operations, ensuring services are delivered efficiently, safely, and in line with business priorities. Acting as a key point of contact, you will oversee contractors, manage workloads, and support continuous improvement across the function.
Key responsibilities include:
- Overseeing reactive, planned (PPM), and project works to ensure timely delivery
- Coordinating FM activities across the estate, ensuring SLAs and KPIs are met
- Supervising and supporting Facilities team members, including performance management
- Acting as an escalation point for operational issues and resolving them effectively
- Supporting senior management with reporting, planning, and service improvements
- Managing contractor performance, site visits, and supplier relationships
- Overseeing CAFM system usage, ensuring accurate job tracking and reporting
- Monitoring costs, raising purchase orders, and supporting budget control
- Ensuring compliance with Health & Safety regulations and internal policies
- Handling urgent and emergency issues with a calm, solution-focused approach
- 5+ years’ experience within Facilities Management, ideally in a supervisory role
- Experience managing teams and driving performance
- Strong knowledge of CAFM systems and helpdesk processes
- Solid understanding of Health & Safety compliance
- Highly organised, with the ability to manage multiple priorities
- Confident communicator with strong stakeholder management skills
- Good working knowledge of Microsoft Office, particularly Excel
- Financial awareness, including PO and invoice management
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