Facilities Manager - Portsmouth, PO1 3GA

OverviewAs Facilities Manager, you''ll play a pivotal role in maintaining the integrity and presentation of the development, ensuring residents and visitors experience excellence at every touchpoint. Working closely with the Estate Manager, you''ll oversee site-based staff, manage contractors, coordinate maintenance schedules, and lead capital projects—all while delivering exceptional customer service.

Responsibilities

Building Management — Conduct daily inspections of communal areas to ensure cleanliness, safety, and maintenance; Manage MandE contracts and contractor performance; Oversee planned and reactive maintenance, ensuring timely and high-quality delivery; Maintain stock levels and manage procurement of essential supplies; Monitor compliance and update systems accordingly; Assist in budget preparation and ensure service charge funds are appropriately allocated.

Maintenance and Repairs — Coordinate emergency and routine repairs, liaising with contractors and residents; Ensure all reactive works are followed up and communicated effectively.

Resident Services — Act as a visible and approachable on-site presence; Support residents with queries, complaints, and emergencies; Monitor move-ins/outs to minimise disruption and maintain communal standards.

Team Leadership — Lead and support on-site teams including cleaning and security; Conduct staff inductions, training, and annual appraisals; Manage rotas, holidays, and equipment to ensure operational efficiency.

Qualifications

Proven experience in facilities management within a premium residential or hospitality setting. Armed forces backgrounds are also welcomed.

Strong leadership and team development skills.

Extensive contractor management experience.

Deep understanding of planned maintenance standards (e.g. SFG20).

High-level Health and Safety knowledge.

Financial acumen and experience in budget management.

Benefits

24 Days Annual leave (Inclusive of Bank holidays)

Cycle to Work Scheme

MediCash

SmartHealth - Online health services for you and your immediate family.

Eye Care Vouchers to support your well-being.

Perkbox Rewards to enjoy exclusive offers.

Company Social Events

Pension ..... full job details .....