Facilities Helpdesk Coordinator

Time Appointments are proud to be recruiting on behalf of a leading local business who are currently seeking to appoint a Facilities Helpdesk Coordinator to join their team. This is a fantastic opportunity for a professional individual with helpdesk and scheduling experience to work for a highly successful business with an outstanding reputation.Key Duties and Responsibilities: Managing and processing helpdesk phone calls and emailsLiaising with clients, customers and contract support teamsLogging sales orders and all reactive works in a timely and efficient manner, and assigning to engineers and contractorsUploading documents, job numbers, service hours, and contact details Supporting the operation to ensure that value for money is being secured from sub-contractorsProviding effective administrative support to the wider business as and when required Skills and Experience Required:Proven administrative experience gained from a similar helpdesk/service coordinating/scheduling role Strong attention to detail and problem-solving abilitiesEffective communication and interpersonal skills, both verbal and writtenExcellent organisational and multitasking abilities Ability to work well under pressure and meet deadlinesExcellent IT skills, including the use of Microsoft ..... full job details .....