https://jobs.co.uk/job/facilities-helpdesk-coordinator-thrive-sw--37449d42-9ce0-43f0-b47b-ad82e575a45b RSS feed for Facilities Helpdesk Coordinator at Thrive SW. en-gb Fri, 29 May 2026 16:49:55 GMT https://jobs.co.uk/job/facilities-helpdesk-coordinator-thrive-sw--37449d42-9ce0-43f0-b47b-ad82e575a45b https://jobs.co.uk/job/facilities-helpdesk-coordinator-thrive-sw--37449d42-9ce0-43f0-b47b-ad82e575a45b Thu, 28 May 2026 23:00:00 GMT Location: Yate | Salary: £30000 - £35000/annum | Type: Permanent | Facilities Helpdesk Coordinator - FM & Small Works Bristol £30,000 - £35,000 pa 40hrs per week Mon to Fri Great benefits package   We are currently recruiting for a Help Desk Coordinator to join a growing FM & Small Works division. This is a key role within the business, responsible for managing the full lifecycle of reactive maintenance jobs from logging works through to completion, invoicing, and client updates.   The successful candidate will act as the central point of coordination between clients, engineers, subcontractors, and management, ensuring all works are completed efficiently and within agreed SLAs and KPIs   Key Responsibilities Log and manage maintenance requests via phone, email, and client portals. Schedule engineers and subcontractors for reactive and planned works. Monitor job progress and ensure attendance targets are achieved. Update client portals and provide progress updates. Review job sheets, reports, and compliance documentation. Raise follow-on quotations and assist with invoicing processes. Support management with reporting and general administration. Requirements Previous experience within Help Desk, Servi... Permanent