Facilities Helpdesk Coordinator

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position. Location: Rotherham Salary: - £28,000 Hours: Monday to Friday, 9:00am - 5:00pm Andy File Associates Limited is working as a Recruitment Agency on behalf of our client for this permanent vacancy. Join a growing Facilities Management business Our client is an ambitious and expanding facilities management company with an excellent reputation for delivering outstanding customer service. Due to continued growth, they are looking to add another Helpdesk Coordinator to their friendly and supportive team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, thrives on delivering excellent customer service and takes pride in keeping things organised. Whether you already have experience within Facilities Management or come from a customer-focused, relationship-driven background such as automotive, sales or service coordination, we''d love to hear from you. The Role As a Helpdesk Coordinator you''ll be the first point of contact for customers, ensuring maintenance requests and service calls are dealt with efficiently from start to finish. Working within a busy helpdesk team, you''ll liaise with clients, engineers and contractors to ensure work is completed within agreed service levels while keeping customers updated throughout the process. Key Responsibilities Log and coordinate reactive maintenance requests. Schedule ..... full job details .....